How Escrow Works on Fisheez

Buying or selling directly with another person can feel risky — especially for higher-value items, custom work, or services that take time to complete. Escrow exists to remove that risk for both sides.

Fisheez uses Smartshell Escrow to make sure:

• Buyers get what they paid for

• Sellers don’t get stiffed

• Funds only move when the agreed terms are met

Here’s how it works, step by step.

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What Is Escrow?

Escrow means the money is held safely in the middle while a deal is completed.

Instead of the buyer paying the seller directly:

• The buyer sends funds into escrow

• The seller completes the deal

• The funds are released only when conditions are met

No trust required. No chasing payments. No guessing.

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The Fisheez Escrow Flow

1. A Deal Is Created

A buyer and seller agree on:

• What’s being sold (goods or services)

• The price

• Delivery method or phases/milestones

• Any special conditions (timing, inspection, approval, etc.)

This agreement defines the escrow rules.

2. Buyer Funds the Escrow

The buyer sends payment into a secure escrow contract.

Important:

• The seller does not receive the money yet

• The funds are locked and cannot be spent by either party

• Fisheez does not “take” the money — it simply holds it safely

At this point, both sides are protected.

3. The Seller Delivers

Depending on the deal, this could be:

• Shipping a physical item

• Completing a service

• Delivering work in stages (milestones)

• Running a live sale or event

For milestone deals, escrow can release funds in parts, not all at once.

4. Buyer Confirms or Escrow Auto-Releases

Once the agreed conditions are met:

• The buyer can manually release the funds
  or

• The system releases funds automatically after the defined window

This flexibility allows deals to move quickly when things go smoothly.

5. Funds Are Released to the Seller

Only after the conditions are satisfied does the seller receive payment.

No chargebacks.
No payment reversals.
No “buyer disappeared” situations.

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What Happens If Something Goes Wrong?

Escrow isn’t just about holding money — it’s about fair resolution.

If there’s a problem:

• The buyer or seller can open a dispute

• Both sides submit evidence

• The funds remain locked during review

Dispute Resolution on Fisheez

• Real people review disputes (Peacemakers)

• AI may assist with organizing information

• Final decisions are made by humans, not bots

• Funds are released based on the outcome

No one gets paid until the issue is resolved.

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Why Escrow Is Better Than Direct Payment

Without escrow:

• Buyers risk losing money

• Sellers risk unpaid work

• Platforms often side arbitrarily and are unhelpful

With Fisheez escrow:

• Buyers are protected

• Sellers are protected

• Rules are clear upfront

• Outcomes are fair and transparent

Escrow removes the need for blind trust.

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What Types of Deals Can Use Escrow?

Escrow on Fisheez supports:

• Physical goods (shipped or local pickup)

• Digital goods

• Services

• Custom work

• Milestone-based projects

• High-value private deals

• Live commerce sales

If money and trust are involved, escrow fits.

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Who Controls the Escrow?

• Buyers and sellers define the rules before money moves

• Escrow follows those rules automatically

• Disputes are handled by trained community reviewers

• Fisheez does not hold funds and cannot seize funds

The system is designed to protect both sides, not favor one.

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The Big Picture

Escrow on Fisheez isn’t just a feature — it’s the foundation.

It allows people to:

• Trade safely

• Do larger deals with confidence

• Work with strangers without fear

• Avoid high fees and platform abuse

If platforms stop helping once something goes wrong, escrow makes sure you’re still protected.