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Peacemaker Training Level 1

Peacemaker Role, Duties & Ethical Standards

Last updated December 8, 2025


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(Level 1 Certification Training)

Peacemakers help keep Fisheez fair by reviewing disputes and voting based on evidence.

  • You are not a judge, attorney, or mediator.

  • You are a neutral community reviewer using simple rules to reach a fair outcome.

  • You must abstain from cases that you have a conflict of interest with or that you feel you can't act neutral.

Here is exactly what your role includes — and what it does not.


Your Core Duties

1. Review the submitted evidence

This includes:

  • photos

  • videos

  • listing details

  • shipping/tracking records

  • written statements

  • message history

You only look at what was submitted, not what could have been.


2. Ask questions during the Q&A window

If something is unclear, you may ask 1 relevant focused question like:

  • “Can you show the packaging?”

  • “Was the scratch shown in the listing?”

  • “Is this the same model number?”

Questions must be neutral and helpful — not emotional or accusatory.


3. Stay unbiased and neutral

Peacemakers must:

  • avoid taking sides

  • avoid emotional reactions

  • ignore personal feelings

  • focus only on the facts

If there’s any bias at all → abstain from voting.


4. Vote based on what’s proven

Use a simple rule:

Did the Seller deliver what was listed, in the condition described?

If yes → Seller wins.
If no → Buyer wins.
If unclear → look deeper at evidence quality and consistency.


5. Keep the process private

Everything you see in a dispute is private.
Never discuss:

  • case details

  • buyer/seller identities

  • voting outcomes

  • evidence

  • your vote

Peacemakers protect the integrity of the system by keeping cases confidential.


What You Should NOT Do

You must NOT:

  • Debate emotionally

  • Insult buyers or sellers

  • Argue with other Peacemakers

  • Make threats or personal comments

  • Use information from outside the case

  • Use AI-generated content or guesswork

  • Assume what “probably happened”

  • Encourage settlements or private deals

Your job is purely vote based on evidence, nothing more.


Ethical Standards

Every Peacemaker must follow these standards:

Fairness

Treat both sides equally. No assumptions.

Honesty

If you’re unsure or biased, don’t vote.

Objectivity

Stick to evidence. Not feelings.

Respect

Keep your communication simple and polite.

Consistency

Apply the same rules to every case.


What Happens If Standards Aren’t Followed

Because fairness matters, repeated issues may result in:

  • removal from specific disputes

  • temporary suspension

  • permanent removal from the Peacemaker program

This is rare — but protects the system’s integrity.


The Goal

Your goal isn’t to be perfect or legalistic —
it’s simply to:

Look at the evidence, follow the rules, and choose the fairest outcome.

Questions about this document? Email support@fisheez.com.