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Platform Policies

Live Event Moderation Rules

Last updated December 2, 2025

(Legal Policy — Incorporated by Reference into Terms of Service §14)

Last Updated: November 2025

This Policy governs all live events, auctions, showcases, demonstrations, and real-time streaming sessions hosted by Sellers, Promoters, or other authorized users on the Fisheez Platform. These rules apply in addition to:

  • TOS §6 – User Conduct
  • TOS §10 – Category-Specific Provisions
  • TOS §14 – Live Events & Streaming Conduct
  • TOS §15 – Universal Enforcement Policy
  • Prohibited Items & Restricted Categories Policy
  • Peacemaker Governance & Charter

By initiating or participating in a Live Event, all users agree to comply with this Policy.

1. Purpose

This Policy protects users from fraud, abuse, unsafe conduct, and illegal activity during Live Events while ensuring Fisheez does not engage in political or viewpoint censorship. Enforcement focuses solely on safety, legality, and marketplace integrity — not ideology, opinions, or lawful expression.

2. Definitions

“Live Event” — any real-time audio, video, or interactive stream hosted on Fisheez, including sales, auctions, demonstrations, and service presentations.

“Moderator” — a certified Peacemaker hired by a Seller to assist with conduct management during a Live Event.

“Report” — a viewer-submitted notice specifying a potential violation category and including a written description.

“Matching Reports” — two or more reports from different users citing the same violation category during the same event.

3. General Rules for Live Events

  1. Hosts must comply with all Fisheez policies and applicable laws.
  2. Fisheez does not pre-screen or monitor live streams in real time.
  3. Viewers may report violations using the reporting interface.
  4. Sellers may hire Moderators (Peacemakers) for conduct support.
  5. Enforcement actions are governed by TOS §15.
  6. All items or services offered during a Live Event must be properly listed on the Platform before checkout is enabled.

4. Violation Categories

Violations fall into three levels, each with defined enforcement thresholds.

4.1 Level 1 — Behavioral Misconduct

Examples:

  • Direct, targeted harassment
  • Threats or intimidation
  • Attempts to provoke viewers
  • Attempts to doxx or expose private information

Not included:

Profanity, opinions, political statements, loud music, non-targeted insults, disputes about pricing or product quality.

Enforcement Trigger:

  • Three (3) Matching Reports

Consequences:

  1. Seller receives an on-screen warning and must acknowledge it.
  2. A second set of three matching reports triggers automatic event termination.
  3. Seller may be restricted from hosting new Live Events for 24 hours.

4.2 Level 2 — Prohibited Conduct

Violations related to forbidden or high-risk activities under TOS §10.

Examples:

  • Attempting to sell prohibited items
  • Fraudulent product claims
  • Circumventing age, identity, or KYC restrictions
  • Unsafe demonstrations

Enforcement Trigger:

  • Two (2) Matching Reports

Consequences:

  1. Immediate termination of the Live Event
  2. Restriction from hosting new events for 24 hours
  3. Automatic review by Peacemakers and/or Fisheez Safety Review

4.3 Level 3 — Emergency Violations (Zero Tolerance)

Examples:

  • Child safety violations
  • Sexual acts or explicit nudity
  • Self-harm, suicide, or dangerous acts
  • Active violence or criminal activity
  • Displaying minors in unsafe or sexualized contexts
  • Real-time scams or theft

Enforcement Trigger:

  • One (1) Valid Report

Consequences:

  1. Immediate termination of the Live Event
  2. Suspension of live-event privileges for 72 hours pending review
  3. Potential full account suspension under TOS §15

5. Reporting Requirements

  1. Each report must include a written description of at least 40 characters.
  2. Reports must accurately reflect what occurred.
  3. Submitting false or malicious reports may result in sanctions under TOS §6 and TOS §15.

6. Peacemaker Moderation

6.1 Optional Moderation Services

Certified Peacemakers may offer paid moderation services.

Sellers may hire them at flat rates listed in the Peacemaker’s public profile.

6.2 Moderator Responsibilities

Moderators must:

  • Attend the Live Event for its duration
  • Monitor chat activity
  • Identify or confirm violations
  • Submit accurate reports when necessary
  • Avoid conflicts of interest

Failure to appear for a contracted event is recorded and visible to Sellers.

6.3 Post-Event Review

If a stream is terminated due to Level 1, 2, or 3 violations:

  • A recorded segment is archived
  • Peacemakers may review the footage
  • Violations may be validated or overturned
  • Additional sanctions may be recommended under TOS §15

7. Restrictions After Termination

When a Live Event is terminated:

  • Seller cannot start a new event until the restriction window ends
  • Pending bids or offers reset unless governed by an active SmartShell escrow
  • No new moderator contracts may be created during the restriction period

8. Seller Accountability

Repeat or severe violations may result in:

  • Loss of Live Event privileges
  • Shorefront subscription restrictions
  • Account suspension or termination under TOS §15
  • Required retraining
  • Placement on internal risk-monitoring lists

9. False Reporting & Abuse

Misuse of the reporting system—especially for political, ideological, or competitive reasons—is strictly prohibited.

Violations include:

  • Filing Level-3 reports based on political bias
  • Coordinated reporting to force a seller offline
  • Knowingly false statements in the description field

Penalties may include:

  • Loss of reporting privileges
  • Suspension of buyer or seller accounts
  • Permanent removal under TOS §6 or TOS §15

10. Amendments

This Policy may be updated pursuant to TOS §12 – Changes to Terms.

Users will be notified of material updates.

Questions about this document? Email support@fisheez.com.